FAQs

Proven strategies for positive change

FAQs

What is coaching?

Partnering with clients in a thought-provoking and creative process that inspires them to maximise their personal and professional potential.

What is team coaching?

Partnering in a co-creative and reflective process with a team, focusing on its dynamics and relationships in a way that inspires team members to maximise their abilities and potential in order to achieve their common purpose.

What’s the difference between a therapist , mentor, consultant and a coach?

A therapist will try help you to find out what might be holding you back in your life by delving into your past and exploring the experiences which limit you.
A consultant will present you an owner’s manual to your brain and tell you everything you ever wanted to know about the workings of your brain and the theory of its operation. They will then leave you to get on with it, returning six months later to see how well you have done in navigating your life.
A mentor will share their experience of life and the wisdom s/he has picked up along the way and leave you to learn from what has happened to them.

The coach – this is what we do! – will settle herself in your passenger seat and encourage, endorse, acknowledge and support you until you develop your own driving style and feel comfortable enough to go it alone.

What are the benefits of coaching in businesses?

Coaching in organisation and leadership settings is an invaluable tool for developing people across a wide range of needs. The benefits of coaching are many; 80% of people who receive coaching report increased self-confidence, and over 70% benefit from improved work performance, relationships, and more effective communication skills.

86% of companies report that they recouped their investment on coaching and more (source: ICF 2009).

Coaching provides an invaluable space for personal development. For example, managers are frequently presented with employees struggling with low confidence. The traditional approach would be to send them to an assertiveness course and hope this addresses the issue. In the short-term, the employee learns new strategies for communicating which may improve confidence. Unfortunately, in isolation these courses rarely produce a sustained increase in confidence. Although external behaviour may change; it needs to be supported by changes in their internal thought processes. This is often where coaching is most effective.

Managers should not underestimate the impact of coaching on their people as it frequently creates a fundamental shift in their approach to their work. For example, increased self-confidence enables employees to bring more of themselves into the workplace. This results in employees being more resilient and assertive.

The benefits of coaching in organisations:

  • Empowers individuals and encourages them to take responsibility
  • Increases employee and staff engagement
  • Improves individual performance
  • Helps identify and develop high potential employees
  • Helps identify both organisational and individual strengths and development opportunities
  • Helps to motivate and empower individuals to excel
  • Demonstrates organisational commitment to human resource development
What are the key coaching competencies?

Rapport We create rapport in order that a deeper level of understanding is created. We focus on the whole person so that our relationship is deeper and more effective.

Observation and Interpretation As coaches, we notice breathing, pace, body language in order to create an open and honest environment.

Intuition A good coach has intuition and gut instinct and thus asks the relevant incisive questions in the correct manner to facilitate their client. This is something that an experienced, intelligent, intuitive coach would use, and it will powerfully shift perceptions.

Curiosity In coaching, this allows the client to reflect on questions that break down old defences and think in new ways.

Active/global listening Of course, a coach listens to the content of the coaching conversation, but listening behind the meaning of the story on a deeper level is key. We tune into to our clients’ vision, values and purpose, using all the senses and focus on the whole person.

Non-Judgemental When a coach is empathetic and non-judgemental, an open mind is maintained, so the client is empowered and therefore confident to achieve their desired outcome.

Confidentiality and trust Disclosure is key to self-discovery and taking action, and a coach should be seen to be on the client’s side and non-judgemental.

A role model As coaches, we walk our talk and set goals for ourselves. A coach learns and take action as we expect our clients to. We are committed, empathetic and lead by example in our coaching niche.

Great questioning technique We work to create open, assumptive, reflective, challenging questions and much more in our strategies, which are designed to draw out the ‘aha’ moments which change clients’ lives for good.

Effective communicator A coach creates a clear coaching alliance and agreement and meets the relevant needs of each client to empower and motivate them.

What can I expect from the free 25 minute Ignition session?

Teresa will meet with you on zoom, providing you with a safe confidential setting and the opportunity to ask questions as you work together to tailor a package that’s best for you, your business or your team. She will then send you a pre-coaching questionnaire and, should you choose to proceed with coaching, a working contract will be drawn up and agreed together.

I would like life coaching? Tell me more

Teresa loves to coach committed individuals who are in transition. She has studied grief and loss coaching and has rewired her brain to live a booze-free life. She walks the talk and will encourage you to master internal change every step of the way.

What programmes do you offer?

See our video here – you don’t have to have to do all 6 or 12 sessions. We offer speed coaching sessions which start at £95 for 30 minutes.

Can we connect between coaching sessions?

The simple answer is yes. There is a private members’ area on the website. You will be given access to free workbooks and videos. You can also contact Teresa with updates in beween sessions. She loves to support her clients.

What size businesses do you coach?

99% of businesses in the UK are SMEs and most of our work is with SMEs. Of the 5.9m SMEs, 4.9 million have fewer than 10 employees. Therefore, our executive coaching and team coaching predominantly falls with businesses with 5 FTE and individuals in transition.
Teresa is also an Associate Coach for CTG Group and works with leaders in large international organisations worldwide on zoom.

How do I book or discuss costs for group or team coaching?

First and foremost this is not training. 
We provide a triad of active listening, powerful questions, direct communication combined with deepening the learning and taking action. We will establish and maintain a transparent agreement, ensuring that it’s not just a one-way passage of information. The collective wisdom and two-way engagement with 5-15 people, within a clear coaching agreement where we use a coaching presence is powerful and costs about 30% of 1:1 coaching per person. 

Teresa is an Advanced Effective Virtual Group Coach and trained for 13 weeks with Jennifer Britton based in Canada.